New carer pack

Thank you for your recent interest in Devon Carers’ services.  We provide support to carers of all ages and look forward to being able to help you in your caring role.

We have many services that may be of interest to you.

Alert Card

As someone new to Devon Carers we recommend that you look at our Alert Card.  If an emergency occurs and you are incapacitated, this card identifies you as a carer and alerts the emergency services that there is a person with care needs that may need assistance.


Our quarterly magazine is a great source of information about what is happening in your area as well as across Devon.

Peer Support Service

Would you like to meet up with carers who are in a similar situation to yourself?  Our Peer Support Service is all about mutual support through buddying and groups. The Peer Support team host a number of events where carers can meet each other, we match carers to other carers to form buddy relationships, set up social groups, and organise walks for carers which usually end in a cuppa in a café!


Our website is a great source of information for carers.  Sections include signposting to relevant organisations, details of support groups and events in your area and reference material on specific conditions, and much more. We have a webchat facility so that you can chat to an adviser online.  There is also a growing section of our website written by carers for carers. We would love to hear from you if you have something that you would like to contribute.

The Pod

The pod is an online community that you can join via our website.


We run a variety of training events for carers as well as online courses, to assist you with your caring role.


Our helpline is open from 8am-6pm Monday to Friday and 9am-1pm on Saturdays, and our helpline advisers will be happy to help you.

Carers Assessment 

We offer you the opportunity to have a carers assessment in order to discuss your caring role, your needs as a carer and how best we can assist you to meet those needs.

Hospital Services 

If you or the person you care for has an overnight stay in hospital our hospital services can offer you up to six weeks of support to you to help make caring easier and to allow you to adjust to any changes in your caring role.

We hope this gives you an idea of some of the ways that we can offer you support in your caring role.  If you need further information or advice, or have any concerns at all, our team are here to help you.  We look forward to hearing from you soon.